Job Opportunity at Coca-Cola India
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Position: Service Manager (CDE Manager)
SLMG Beverage Pvt. Ltd., a prominent franchisee of Coca-Cola India, has announced an exciting opening for the role of Service Manager (CDE Manager) in Bareilly. This position offers a competitive salary of 6–7 LPA and is ideal for professionals with 3–4 years of experience in customer service, process management, or technical support.
About the Role
| Position | Salary | Experience |
|---|---|---|
| Service Manager (CDE Manager) | 6–7 LPA | 3–4 years |
As a Service Manager, the candidate will play a pivotal role in enhancing customer satisfaction and operational efficiency. Key responsibilities include:
- Customer Service Excellence: Resolving customer queries, conducting satisfaction surveys, and implementing service metrics to improve quality.
- Process Optimization: Auditing procedures, identifying system improvements, and enforcing company policies to streamline operations.
- Strategic Planning: Managing staffing, budgeting, and productivity standards while analyzing data to drive decision-making.
- Team Leadership: Overseeing staff, developing training standards, and maintaining compliance with organizational goals.
The role demands a blend of analytical thinking, leadership, and hands-on problem-solving to uphold Coca-Cola’s renowned service standards.
Ideal Candidate Profile
- Experience: 3–4 years in customer service, technical support, or process management.
- Skills:
- Strong decision-making and problem-solving abilities.
- Proficiency in process improvement, staffing, and budget management.
- Expertise in analyzing data and implementing quality standards.
- Prior help desk or customer service experience is a plus.
- Education: Bachelor’s degree or equivalent work experience.
Why Join SLMG Beverage (Coca-Cola India)?
- Reputation: Work with a globally recognized brand committed to innovation and community impact.
- Growth: Opportunities to lead initiatives in customer service and operational excellence.
- Location: Based in Bareilly, a city with growing industrial significance in Uttar Pradesh.
How to Apply
Interested candidates can reach out via:
- Email: Faizan.husain80@gmail.com
- Phone: +91 9557444473
Conclusion
This role is a fantastic opportunity for mid-career professionals to advance their skills in a dynamic environment. With its focus on customer-centric strategies and process innovation, the position aligns with Coca-Cola’s mission to deliver refreshing experiences worldwide.
“Fantastic role! Worth applying.” – as highlighted in the job post. Don’t miss the chance to be part of a legacy brand – submit your application today!
